Internet Technical Support

Our technical experts are available anytime, day or night, and will be glad to answer any technical question or help you solve technical issues with your Broadband or Dial-Up Internet connection. If an on-site repair visit is needed, they'll set up a repair appointment with you. (Please note that our technical support representatives cannot help you with billing or service issues. Our Customer Care representatives, however, will be happy to help you with those issues.)

• Our support site at http://support.gulftel.net/ can answer many questions you may have.
• Our System Notifications and Announcements page lists maintenance and other activities going on that may affect Internet service.
• You can contact Technical Support using our contact form.
• Call us:
  • 952-5388 (from any GulfTel calling area)
    We're at your service 24 hours a day, 7 days a week.

Residential / Business Customer Care

If you have a question concerning your bill or would like to change your phone or Internet service, our Customer Care representatives will be happy to help you.

• Use our contact form to get in touch with us
• Call us at 251-952-5100 (local) or 800-927-4853 (toll-free)
  • Hours of service for residential customers are Monday-Friday 8am-7pm and Saturday 9am-2pm
  • Hours of service for business customers are Monday-Friday 8am-5pm
• Visit our retail center:
  • 19812 Underwood Rd., Foley, AL
    We're at your service Monday through Friday from 8:00 a.m. to 5:00 p.m.
• Send us mail:
  • PO Drawer 670, Foley, AL 36536

Line Repair Service

If your phone line isn't working, call us at 611 or 952-5100.

Other Contacts